FAQs

Orders ship within 3–5 business days of being placed. We ship with DHL eCommerce, USPS or ePacket, depending on your location and the fastest service available.

Please allow up to 3 weeks after shipment for your order to arrive. Delivery times can vary, and packages may occasionally face delays outside of our control, such as customs or postal delays.

You’ll receive a tracking number by email as soon as your order ships. Tracking updates can take 3–5 days to appear after shipping.

You can also check your order status any time on our Track Order page.

Yes! We ship internationally. All prices are shown in USD.

Yes. Cancellation is free on any order, as long as you let us know before your order has shipped. If your order has already shipped, you can return it by following our return process below.

No problem! Simply reply to your order confirmation email with the correct mailing address, and let us know at support@postureluxe.co so we can update it without any delays.

We accept major payment methods through our secure, encrypted checkout. You can also pay over time with Shop Pay installments on orders over $35.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible, your item must be:

• In the same condition you received it, unworn or unused
• With tags and in its original packaging
• Accompanied by your receipt or proof of purchase

Unfortunately, we can’t accept returns on sale items or gift cards. Read our full Refund Policy.

Email us at support@postureluxe.co with your name and order number. If your return is accepted, we’ll send instructions on how and where to send your package.

Please note that you are responsible for purchasing your own return shipping label, and items sent back without first requesting a return will not be accepted.

We’re sorry! Please inspect your order when it arrives and contact us right away if your item is defective, damaged or you received the wrong item, so we can make it right.

We offer a 100% money-back guarantee on defective or damaged products.

Once we’ve received and inspected your return, we’ll let you know whether your refund was approved. Approved refunds are issued to your original payment method within 10 business days. Please allow some extra time for your bank or card provider to process it.

Our posture corrector is sized by weight. Find your size on the product page size chart:

• S: 50–61 lbs (22.5–27.5 kg)
• M: 61–99 lbs (27.5–45 kg)
• L: 94–132 lbs (42.5–60 kg)
• XL: 127–149 lbs (57.5–67.5 kg)
• XXL: 149–182 lbs (67.5–82.5 kg)
• XXXL: 182–215 lbs (82.5–97.5 kg)

You’ll need two measurements:

• Under bust: wrap a tape measure snugly around your ribcage, just under your bust.
• Bust: measure around the fullest part of your bust, keeping the tape level.

Then choose the size that best matches both measurements on the size chart on the product page. Sizes range from S (US 32) to XXXL (US 42).

Yes. The Posture Luxe corrector is designed to be discreet under clothes, so you can wear it at work, at home or on the go.

Yes. It features an X-back support system with adjustable straps, cushioned shoulder pads and a lumbar support panel, giving a customizable fit for both men and women.

We recommend starting with shorter sessions and gradually building up as your body adjusts. The straps should feel snug and supportive, never painful. Loosen them if anything feels uncomfortable.